SpaceCloud Refund Policy GuideHosts on SpaceCloud can set their own refund policy, which is shown to guests before they book. If a confirmed booking is canceled, the SpaceCloud Basic Refund Rules apply first, followed by the host's policy.1. Host Hire Fee Refund PoliciesHosts can choose from one of three refund policies. However, the SpaceCloud Refund Rules will always take priority over the hos..

Host Booking Management Guide If you're new to hosting, this guide is for you.We'll walk you through the booking process step-by-step.1. A New Booking Has Arrived!New bookings can be viewed in the SpaceCloud Host Centre. A notification email will also be sent to you when a new booking is requested or confirmed, so please remember to check your email.1. Calendar MenuYou can view all current booki..

Host Inbox GuideTo increase guest satisfaction, it's essential for a host to communicate quickly and accurately. You can see all messages with your guests at a glance in the [Inbox] menu on SpaceCloud.1. A Message from a Guest has been Received!There are two categories of guest enquiries:Enquiry: A pre-booking message send by guests before booking a space. A single guest may send multiple messag..

Host Calendar GuideManaging your calendar effectively can help you build trust with guests, save time, and increase your earnings. Let's take a look at how to get started.1. Calendar StructureThe SpaceCloud host calendar has three main areas: Left AreaSelect the place and specific space you want to manage. Center AreaView the booking status and pricing for the selected space.- Bookings Tab: See ..

Host Payout GuideThis guide will walk you through the process of receiving payouts for your bookings.1. What Is a PayoutA payout is the process of a host receiving the earnings from their bookings in their bank account. 2. Payout SchedulePayouts are processed every Friday. After a guest's booking is completed, we begin a 7-day review period to check for any issues. If no issues are reported, the..